Request Deletion of Certain Network Guardian Data

Effective date: May 18, 2026

Network Guardian users can request deletion of some data without deleting their full account.

Steps to Request Data Deletion

1. Email [email protected] from the email address associated with your Network Guardian account.
2. Use the subject line Network Guardian Data Deletion Request.
3. Describe which data you want deleted, for example:
   • scan history
   • saved preferences
   • support submissions
   • other account-linked records you want reviewed
4. RBX Labs may contact you to confirm the request and the exact scope before deletion is completed.

Examples of Data You Can Request to Delete Without Removing Your Account

• Account-linked scan history and related trust activity records.
• Saved app preferences or account-linked configuration data.
• Support-request content you submitted directly to RBX Labs, where deletion is operationally and legally possible.

Data That May Still Be Kept

• Core account records needed to keep your Network Guardian account active.
• Security, abuse-prevention, and fraud-investigation records.
• Records required for legal, tax, billing, or dispute-resolution purposes.
• Backup copies that are removed on a rolling overwrite basis, generally within 30 days.

Need Full Account Deletion Instead?

If you want your full Network Guardian account deleted, use the account-deletion process here: Delete your Network Guardian account.